Cashier Tries To Help Impatient Customer, Impatient Customer Gets In His Own Way

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mattstaff
Jul 23, 2021 1:00 PM EDT

Impatient people can really be a handful when it comes to trying to work a customer service gig without hating every little bit about the experience. The stage that was set for the unfolding of this rather nasty play sounds like it was absolutely miserable. Honestly, good on the cashier for just sinking into the experience and making the most out of it by carrying out some sweet malicious compliance. For some more glorious malicious compliance check out this grandpa's mailbox loophole that took mail right into the third dimension.

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  • 01
    Font - Font - r/MaliciousCompliance u/Caridor · 6h + Join 6 e 11 S 1 I have to wait in the queue? Ok, if you insist.... M So I work at a small garden centre and we have a system where if the queue is getting too long, the person on tills calls on the radio to open another till. Basically means that staff can be doing other things when there aren't enough customers to justify having 2/3/4 tills open. I'm sure you can guess where this is going already.
    via u/Caridor
  • 02
    Font - Font - Over the last week or so, it's been absolutely baking by UK standards and to top it off, our till area is what used to be the main greenhouse before the site got expanded. Old greenhouse, little air flow, scorching weather, it was hot as balls in there. This was causing a combination of angry customers and exausted staff and to top it off, our uniform is more what you'd call "guidelines" than an actual uniform. Navy polo, toe capped boots and you're good to go. So when I get the ca
    via u/Caridor
  • 03
    Font - Font - Him: "Oi mate! Don't you know what a queue is?" Me: "But l'm..." Him: "No buts! You don't get to skip!" Me: "I'm just going..."
    via u/Caridor
  • 04
    Font - Font - Him: "I don't care! You wait like the rest of us!" At this point, with this guy getting pretty angry and turning a very deep shade of crimson, I look at the till with an exasperated look, catch my colleague's eye and just go "fine then!" and wait. It was too hot to argue over this and I wasn't going to risk this getting physical. My colleague with a knowing smile picks up her radio and says "Can I have another till please? I don't think Caridor can make it". No one arrives, probabl
    via u/Caridor
  • 05
    Font - Font - combination of radio issues, breaks colliding and "not my problem". So we wait. Only takes about 5 minutes to get to the front but angry dude is getting redder by the second. So he goes up to be served with a loud "Finally!". I'm now in the front of the queue, go up to my till, log in and call out "Can I help anyone on this side?". There was a loud "Are you f angry dude but my colleague was quick to loudly point out that I did try and explain several times, that he got ing with me?
    via u/Caridor
  • 06
    Font - Rectangle - very aggressive with me for doing so and was honestly lucky we were serving him at allI. He decided to just leave rather than embarress himself any further. Left his purchases on the desk and just left. I'm glad I didn't get in trouble for that one but it was a fun bit of MC. 11.5k 276 1, Share
    via u/Caridor

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customer service humor satisfying FAIL malicious compliance Reddit funny
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